How do I redeem an offer?

Offers are available to redeem via a QR code on a mobile device or tablet, just click ‘Redeem Offer’ and present the QR code to the business location to scan or accept. Offers cannot be redeemed for online purchases and orders. Please check the business vendor’s terms and conditions for each offer.

I need a mytlc card- where can I get one?

Cards can be obtained for your local leisure centre. Please call ahead to check stock levels before visiting. Please see details on all those centres here:

Where can I use the mytlc app?

The app can be used to find local businesses within the borough including local high streets. The app cannot be used to access TWC leisure based discounts.

How do I view businesses in a specific shopping location?

On the Browse screen, you can choose a location at the top by pressing on ‘Select shopping location’.  This will open up a list of local shopping areas, and you can see a Map and List view of the businesses in the area.  You can select a single shopping location at a time.

How do I add a favourite business?

You can add a business to your Favourites by pressing the ‘Add to Favourites’ button on the business listing screen.  These can then be viewed at the bottom of your Home screen.

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